Support

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support@zithera.com.au
FAQs

Find answers to common questions below

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Frequently Asked Questions

How do I get started with Learndarin?

Download the app from the App Store or Google Play, create an account, and start with HSK 1 lessons. The app will guide you through your first lesson!

Is Learndarin really free?

Yes! HSK 1 content, basic flashcards, and daily challenges are completely free. Premium unlocks all HSK levels (1-6), unlimited flashcards, AI conversation practice, and removes ads.

How do I cancel my Premium subscription?

You can cancel anytime through your App Store (iOS) or Google Play Store (Android) subscription settings. Your Premium access continues until the end of your billing period.

Can I use Learndarin offline?

Premium subscribers can download lessons for offline use. Free users need an internet connection to access content.

How does the speech recognition work?

Learndarin uses your device's built-in speech recognition (Apple or Google) to analyze your pronunciation. This works best on a real device rather than a simulator.

What HSK level should I start with?

If you're a complete beginner, start with HSK 1. If you have some Chinese knowledge, you can take our placement quiz to find your level.

How do I restore my purchases on a new device?

Simply sign in with the same Apple ID or Google account you used for the original purchase. Go to Settings in the app and tap "Restore Purchases".

I found a bug or error. How do I report it?

Please email us at support@zithera.com.au with details about the issue, your device model, and iOS/Android version. Screenshots help!

Still Need Help?

Our support team is ready to assist you with any questions.

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